Privacy Policy

Introduction

Ored Plans Design WLL ('we', 'us' or 'our') operates this service to provide design-related information and tools via our online platform. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you access or use our service.

If you have questions about this policy or wish to exercise your rights, please contact us at info@oredplans.info or at our registered address below.

Business Identity and Contact

Ored Plans Design WLL

Building 42, Suite 7, Al Corniche Street, Doha, Doha Governorate, 31020, Qatar

Email: info@oredplans.info

Information We Collect

We collect information you provide and information collected automatically when you use the service. Categories of information include:

• Account and Contact Information: name, email address, postal address, and other contact details you submit to create or manage an account or to communicate with us.
• Profile and Transaction Data: information you provide in your account profile, preferences, and any payments or transactions, where applicable.
• Usage and Analytics: pages visited, features used, search queries, session duration, and other interactions with the service.
• Device and Technical Data: IP address, device identifiers, browser type, operating system, and log files.
• Cookies and Tracking Data: cookies, web beacons, and similar technologies used to support and improve the service.

How We Use Your Information

We use personal information for the following purposes:

• To provide and maintain the service: operate accounts, process requests, and deliver features and content.
• To improve the service: analyze usage patterns, diagnose issues, and develop new features.
• To communicate: respond to inquiries, send administrative messages, and provide service-related updates.
• For legal and safety purposes: comply with legal obligations, enforce our policies, and protect the rights and safety of users and the public.
• For marketing and personalization: where permitted, send promotional messages and tailor content; you may opt out of marketing communications.

Cookies and Tracking Technologies

We and our service providers use cookies and similar technologies to provide, secure, and improve the service. Cookies categories include:

• Essential cookies: required for core functionality and security.
• Performance and analytics cookies: help us understand use and performance.
• Functional cookies: remember preferences and support features.
• Advertising cookies: used by third parties to deliver relevant ads; these are subject to opt-out tools provided by those third parties.

You can control cookies through your browser settings and opt-out mechanisms provided by advertising partners. Disabling some cookies may affect functionality.

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area or the UK, we rely on legal bases including:

• Consent: where you have given clear consent.
• Performance of a contract: to provide services you request.
• Legal obligations: to comply with laws.
• Legitimate interests: for our legitimate business interests, provided your rights do not override those interests.

Your Rights

Subject to local law, you may have rights to:

• Access the personal information we hold about you.
• Request correction or updates to inaccurate data.
• Request deletion or restriction of processing.
• Object to processing based on legitimate interests.
• Request transfer of your data to another provider (data portability).
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at info@oredplans.info. We may require verification to protect your privacy and security.

Data Retention and Security

We retain personal information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods depend on the type of information and purposes for processing.

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure. If you believe your account has been compromised, contact us immediately.

International Data Transfers

We may transfer and process information on systems located outside your country. When transferring personal information, we rely on legal mechanisms and safeguards such as standard contractual clauses, where applicable, to ensure an adequate level of protection.

Third-Party Services and Links

We use third-party service providers (for example, hosting, analytics, payment processing, and advertising). These providers may collect and process information as described in their own privacy policies. The service may contain links to third-party websites; we are not responsible for their practices.

Children's Privacy

Our online platform is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us so we can take steps to delete the information.

Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on the service with a revised date. Continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related inquiries or to exercise your rights, contact:

Ored Plans Design WLL

Building 42, Suite 7, Al Corniche Street, Doha, Doha Governorate, 31020, Qatar

Email: info@oredplans.info